Question 1

How do I order?

Accepted Answer

Orders happen on WhatsApp only. Pick your products on this site, tap Send order on WhatsApp, and Zanele replies on 078 625 1263. She confirms stock, delivery and your total in the chat.

Question 2

Can I pre-order the combo?

Accepted Answer

Yes. The ZT Launch Combo has all four products for R450 instead of R476, so you save R26. Pre-orders opened on 22 September 2026. Stock is limited. Send "COMBO R450" on WhatsApp, or use the combo button on this site.

Question 3

When do you launch?

Accepted Answer

Launch day is 16 December 2026. You can pre-order now, or join the Glow Waiting List to hear first.

Question 4

Where do you deliver?

Accepted Answer

Door to door in Grahamstown. For the rest of South Africa we use Paxi, Pudo locker, Aramex. You can also choose collection. We confirm the details on WhatsApp.

Question 5

Can I collect in Grahamstown?

Accepted Answer

Yes. Every order message asks whether you want collection or delivery. We confirm the collection details on WhatsApp.

Question 6

Are your products safe for sensitive skin?

Accepted Answer

We cannot promise that a product suits every skin. Contains nut-derived oils (sweet almond, shea). Do a patch test on a small area before first use. Stop if irritation occurs. Ask us on WhatsApp if you are unsure.

Question 7

Do you have gift sets?

Accepted Answer

Yes. The ZT Launch Combo makes a good gift set. Hampers are available on request. Ask us on WhatsApp.

Question 8

What is coming next?

Accepted Answer

Soap, bath salts and shower gel are planned for 2027. Join the waiting list to hear first.

Questions and answers

How do I order?

Can I pre-order the combo?

When do you launch?

Where do you deliver?

How long does delivery take?

How much is delivery?

How do I pay?

Can I collect in Grahamstown?

Are your products safe for sensitive skin?

How long do the products last?

What if something arrives broken?

Do you have gift sets?

What is coming next?